Conference Policies

Check out the upcoming education provided by NDLTCA, AHCA/NCAL, and state or other entities that have valuable trainings.

Any questions regarding training opportunities, please reach out to Peggy Krikava at the NDLTCA office 701-222-0660 or by email

Refund/Cancellation Policy

If a registrant cannot attend, an alternate registrant may attend in his/her place. Cancellations received more than 20 business days prior will receive a full refund for the registration fee. Cancellations received 13-19 business days prior will receive a refund of 75% of the registration fee. Cancellations received 6-12 business days prior will receive a refund of 50% of the registration fee. Cancellations after this time/date will be charged the full registration fee.  No refunds for the registration fee of $6 or any credit card fees if paid via credit card. All cancellations must be made in writing and may be emailed to and Refunds if applicable will be issued via check from NDLTCA after the Convention, regardless of original payment type.

Survey/Organization Related Disaster

A full refund, minus registration fee and any credit card fees, will be issued due to a state survey or organization-related disaster. Facilities meeting these circumstances must send proof of the survey and/or disaster.

Inclement Weather/Illness

There are no refunds available for cancellations due to weather if the seminar itself is not cancelled. In the case of illness, death in the family or other reason, the organization may send another individual to take the place of the current registrant or receive the handout material; no refund will be issued in these circumstances.

Substitution Policy/No Badge Sharing Policy

If you register and then are unable to attend, you may send someone in your place at no additional charge. Substitutions must be submitted in writing prior to the first day of the Convention. After this date, all substitutions will be processed at on-site registration. Please email the full name, facility, address, telephone number and email address of the individual who will be replacing you, thereby authorizing the substitution to be made. If the original person has already received their badge in the mail, please follow the same steps when emailing mirranda@ndltca.or and have the substitute bring the original registrant’s badge to hand in at the on-site registration desk. There will be no sharing of a Full Registration amongst staff.

Continuing Education

Attendees will be scanned in and out of sessions to monitor and track attendance. In order to receive full credit, you must attend the entire session. In the event of late arrival and/or early departure, hours will be amended accordingly. Credit is only available for each session attended. It is the responsibility of the attendee to be sure that they get scanned in and out of each session they attend. It is also their responsibility to report any issue with the badge being scanned to the room monitor.

All participants will be able to download their Certificate of Attendance after the conference is over.

  • NDLTCA has applied for nursing contact hours through the ND Board of Nursing.
  • NDLTCA has applied for contact hours to the Association of Nutrition and Food Service Professionals and the Dietetic Association.
  • NDLTCA is an approved provider of education by the ND Board of Examiners for Nursing Home Administrators, the Long Term Care Social Workers of ND, and the ND Activity Professionals. If you have any questions regarding continuing education hours, please contact Mirranda Gross, Education Assistant at 701-354-9775 or email

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